Careers and Vacancies
Eurostar by its very nature is a dynamic and innovative place to work. Compared to most other railway concepts in Western Europe, the tunnel under the Channel is still a new and exciting project. Eurostar job advice, current vacancies and career help on this page, this link for more employers and jobs in Kent. The Eurostar concept is in essence a city to city transfer, crossing boundaries and natural obstacles seamlessly. Eurostar is organized (at the time of writing) within eight separate department that between them are the company. When you apply for Eurostar jobs you will in effect be applying to join one of eight business units.
Eurostar Business Units
- Commercial – The department with responsibility to grow the business. That means not just sales and marketing but the whole company brand including strategic planning and the call centre. Most jobs in London, contact centre jobs in Ashford. French and Belgian sales and marketing departments in Paris and Brussels respectively.
- Corporate And Legal Service – Is responsible for the security of the organisation and its operations, including liaison with contractors and national security organisations. They manage the property used by Eurostar, the fixed costs and leasing charges. Legal services are responsible for providing advice and guidance to the whole organisation.
- Customer Services – Eurostar customer facing staff have a significant responsibility for ensuring customers have a positive experience at every point of contact with the company. A good understanding of English and French is essential. Jobs consist of contact centre work, face to face with customers at terminals or actually aboard the trains.
- Finance – Eurostar’s finances are in the hands of three departments, Financial Accounting, Business Analysis and Financial Control.
- Human Resources – Eurostar’s short term and long term business strategies are dependent on the employees of the company. In this way the HR function is crucial in building a successful career. HR is responsible for recruiting, retaining and supporting the best possible people available.
- Information Systems – the company enjoys a good reputation for IS excellence. The whole business is underpinned by a combination of Microsoft, Oracle and Internet technologies.
- International Operations – Responsibility for the overall punctuality, reliability and ultimately the safety of services. The Recruitment Process
There is ongoing recruitment at Eurostar, roles as diverse as train drivers and train managers, electricians, mechanics, engineers, customer service people and many behind the scenes office-based employees. Training is comprehensive, progression is encouraged and the benefits are great. For the full and current contact details visit our transport jobs feature. When you have identified a role that you wish to apply for complete the on line application, you may also be asked to submit a CV.
If your application is successful you are likely to be invited for an interview and assessment. The roles the company recruits for are so diverse that a wide range of assessment/interview techniques could be used including psychometric testing. For some vacancies your knowledge of French is also likely to be tested. Eurostar will provide a full briefing to candidates invited to assessment.
The Corporate Culture – Eurostar Jobs
If you intend to apply for a job you should do some research into the company. One of the key areas to consider is the published corporate culture. This will give you an insight into how the company works and what kind of people they might be looking for.
- Be proud of Eurostar – Try to show through your application that you actually want to work specifically for the company. That you’re not just looking for a job but to join this company.
- Think customer – Let your application show your commitment to customer service excellence.
- Be one team – Convince them of your willingness and natural ability to work as part of a group. Collaboration, cooperation and people skills!
- Get things done – What have you achieved in your personal and professional life so far? What tasks did you complete successfully in your current or last job?
- Respect diversity – Have you lived abroad, travelled extensively, or take international holidays and see the peoples of he world as fascinating?
Current Eurostar Jobs
Eurostar is a large dynamic company and jobs are constantly being updated, at the time of our last visit opportunities included:
- Team Leader
- Business Systems and Quality Manager
- EuroDespatch Assistant
- Senior Planning and Analysis Manager
- Production Manager
- International Train Driver
- Eurostar Engineering Apprentice
- Campaign Manager France / Chargé(e) de campagnes
- Chief Compliance Engineer
- Head of Contact Centre
There are a number of benefits enjoyed by employees, not least of these is free and discounted travel for family and dependents, season ticket loans and a highly regarded pension scheme.
The details here are provided for information purposes only, visit the website for current vacancies.
Eurostar Jobs And Careers – Disclaimer And Feedback
We hope this page provide useful information and links to relevant resources for anyone considering a career with Eurostar. As well as providing a general recruitment guide we also hope to add value to this feature by sharing our ow experience and publishing user feedback where we have it. If you have recent experience working for this company that you’d like to share with our users let us know. We have no control over the content of external websites, you might like to review our disclaimer.